Shipping policy
Shipping Policy
In order to provide good service and ensure timely and efficient deliveries, please enter the correct PIN code in the shipping address field during registration or checkout. It is also important for us to have your correct contact number so that our courier partner can contact you regarding your delivery.
Free Shipping Across India
We offer FREE SHIPPING across India on eligible orders. Customers will not be charged a separate shipping fee for standard delivery within India.
The estimated delivery time within India is generally 3–8 business days, depending on your delivery location and courier service availability.
We aim to dispatch all orders within 24–48 hours during normal business days. Please note that orders are not dispatched on Sundays or public holidays.
Standard ground shipping may be handled through our courier partners, including BlueDart, Aramex, Ecom Express, India Post, or other suitable delivery partners depending on the destination and service availability.
Please note that delivery timelines are estimates and may vary depending on the delivery location, courier partner, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our control. We do not guarantee specific delivery dates or times.
Customer Response Policy
We aim to respond to all customer queries as quickly as possible.
You can reach out to us through Phone, Email, WhatsApp, or Facebook Messenger.
Email / Phone: Our team will respond within 48–72 hours.
WhatsApp / Facebook Messenger: Our team will respond within 24–48 hours.
Customer Support Hours: 10:00 AM – 6:00 PM, Monday to Saturday
Queries received outside our customer support hours, on Sundays, or on public holidays will be addressed during the next available business hours.